Tuesday 14 July 2009

Escalating The Complaint

It cannot be any surprise that I am not satisfied with TVL's response. But never fear: in this event TVL's procedure indicates that I should escalate the complaint to their Operations Director. And so that is what I do with my next letter.



Escalating the Complaint



Its Escalating In Size As Well As Level


As the contents of my letter are there to read I won't go into detail about it. But what I do find baffling is TV Licensing's inability to determine from it that I do not require a TV License.

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